Frequently asked questions
Everything you need to know about ordering from Norzavia — shipping, delivery times, returns, sizing and how our made-to-order printing works. Still stuck after reading? A real person answers every email.
What are the shipping costs?
We offer flat shipping at $5.99, with free shipping available for orders over $50.
How long will my order take to arrive?
Our production takes 1-3 business days, followed by shipping transit time of 5–7 business days.
Where do you ship?
We ship from to various locations, ensuring you can enjoy our tees wherever you are.
What is your returns policy?
If you receive a defective item, please report it within 7 days for a return or exchange.
What does 'printed on demand' mean?
'Printed on demand' means each tee is made specifically after an order is placed, reducing waste and ensuring quality.
How do I choose the right size?
Refer to our sizing chart for accurate measurements and consider your preferred fit for the best choice.
How should I care for my graphic tee?
Machine wash cold inside-out, tumble dry low, and avoid ironing directly on the print to maintain its quality.
Is my checkout secure?
Yes, we use secure checkout processes to protect your personal information during transactions.
How can I track my order?
Once your order ships, you will receive a tracking number via email to monitor its progress.
How can I contact customer support?
For any inquiries or support, please reach out to us at [email protected]. We strive to respond within 1 business day.
Still stuck? Read our shipping and refund & returns policies, or get in touch.